On your desktop, click on the vESD AF IT Service Desk Icon (the blue button that says HELP DESK). All users using an AF-imaged computer can check for regular updates on vESD. Users still experiencing the “dll” error should first go to Software Center to see if “SDC NIPR – USAF VPN Client” is visible and click repair/install (Does not require AFNET Access).ģ) How do I know what’s being done to fix things? As of 26 Mar, machines connected to the AFNet that are assessed as missing the files will be automatically remediated and receive a pop up message. A fix for this error was deployed across the AFNet on 21 March. Some users reported experiencing a “dll” file error. Changes to the approved link are being evaluated and may be announced at a later date. This is the authorized address to access OWA (opens in new window). Resolution will be announced in future updates. A dedicated Problem Resolution Team is addressing the inability to use the AF’s full OWA capacity. This link can also be found as one of the main headlines on the Air Force Portal Homepage. Software and instructions are available via the AF Portal at AF Middleware to Use CACs from Home-Updated (opens in new window). Multi-pin prompts: Users experiencing multiple pin prompts are encouraged to download Active Client 7.2 to their home computers. As expanded remote capabilities are available, they will be formally announced.Īll employees should complete telework training (opens in new window). Current VPN capacity is fully utilized during CONUS daylight hours. With thousands of Airmen now in a telework environment, please login/logout of shared resources when not needed and consider what remote work can be accomplished off-line or during non-traditional hours.
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